I took my ferret to the vets at Banfield because his eyelid was swollen. They assured me when I called that they were familiar with ferrets and would see him.
Three visits later they told me that I would have to take him to another vet because they "didn't know what was wrong." When I took him to another vet at a private practice he was able to diagnose my ferrets problem and take care of it in one visit.
I wish they'd have told me to begin with that they weren't familiar with ferrets - as far as I'm concerned, they wasted my time and my money and I will never return to Petsmart or Banfield again.
Monetary Loss: $200.