my dog has severe separation anxiety, she also will not allow me to even bathe or use toilet facilities without throwing a severe tantrum complete with leaping as high as the doorjamb. banfield refused to even try to evaluate her and informed me that this is not something covered under the contract we have with them.
apparently, they only deal with the easy things like vaccinations, etc. bottom line, i'm stuck with paying out that *** contract under which only services they deem "easy" are covered. my pet is a member of my family, and if she's unhappy everyone is unhappy.
i don't want the dog drugged, i merely asked for help with separation anxiety and anxiety due to weather events. they won't do it and they won't refund the balance of the contract.
i wouldn't use banfield on a pet worm!
Monetary Loss: $1.