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I had adopted a pit bull when he was 11 months, as soon as I got him I took him to Banfield. Since Pit bulls are illegal in Miami Banfield would register him as a mix pit bull. I got him a wellness plan and his shots of course, not knowing a week I would no longer have...
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Anonymous
Anonymous

So you didnt bring your dog to a vet when he got ill, so you're blaming it on the only medical care he's gotten, which was a week before. Makes sense.

1.0
I didn't like
  • Killed my dog
#1297053
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I took my dog to get his dental work done, just a cleaness. I was told in order for him to get his teeth clean, he would have to under go an x-ray for a heart murmur for $200, and and fee for other work done, only to have his teeth cleaned! I say why! They have already...
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Anonymous
Anonymous

Yeap, money hungry because they dont want your dog to die under anesthesia. How dare they

1.0
#1295909
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I have been with Banfield for 3 years and i do not know why it has taken me this long to write a complaint. I am so upset a their level of customer service. I was told BY STAFF that my plan will not automatically renew (it did not last year, I had to go into the store...
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2.2
#1291539
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I took my 4 year old dog in for the 1st time for an annual checkup and heart worm meds. It cost me nearly $500 for that. My dog didn't even get any shots. I got the hard sell for their pet insurance. A tech did everything. I saw a vet for maybe 60 seconds at the end...
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1.3
I didn't like
  • Money grabbing vs pet caring
  • Proceedure
#1291282
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I've been calling 1 888 649 2716 And Constantly get circuits are busy there's a email here and it takes you absolutely no where!! I'm gonna get ahold of the BBB This people are purposely making it difficult to cancel and somebody needs to speak up!! You better believe...
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3.7
#1288261
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Banfield Pet Hospital - All I wanted to do was cancel

In any budgeter's life there may become a time to cancel something. Customer service was rude. I was not "allowed" to cancel. I was told I had to pay even more money ti cancel a service we only used 2 months ago. I canceled last month only to have $$ withdrawn this month. That was the issue I called about.
#1285064
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I wanted to sign up my new puppy with their wellness plan. I had them perviously but both of my dogs had to put to sleep. I had the pervious dogs in 2008 and they were put down 2009, I wasn’t aware that they were still charging me after I didn’t have the dogs and they...
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Anonymous
Anonymous

It sounds like you are in collections. They aren't going to sign you up on a plan if you're in collections for another one.

#1283543
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The staff at front desk at Jackson,MS location is very rude and unprofessional. Got a call for appointment scheduled and the person mentioned that the appointment was scheduled for today instead of tomorrow. I was surprised but quickly changed my plans and took the pet...
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1.4
I didn't like
  • Wellness plans
  • Customer service
  • Staff
#1282526
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I carried their insurance on all four of my pets but realized very quickly it was a mistake. I called and told the girl my dog was very sick and needed to be seen as soon as they could. She immediatly said they had no appointment time opened but I could just drop my...
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Anonymous
Anonymous

They dont have insurance, they have WELLNESS plans. Yes, a clinic that is mostly for wellness, may not be equipped to handle more in depth medical issues

#1281813
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Contact Banfield Pet Hospital

Mailing Address:
Banfield Pet Hospital
8101 SE 6th Way
Vancouver, Washington 98683
United States
Phone:
(866) 894-7927
More
We have been Banfield clients for 7 years, and we moved from Cary NC where the Banfield was awesome, to Greer’s SC and the Banfield here has never been hitting on much. The front desk people are not friendly and continually act like it is a burden for them to their...
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#1281588
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