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Banfield Pet Hospital - Banfield Vet in Deptford KILLED my dog!
Banfield Pet Hospital - Banfield Vet in Deptford KILLED my dog!
Banfield Pet Hospital - Banfield Vet in Deptford KILLED my dog!
Banfield Pet Hospital - Banfield Vet in Deptford KILLED my dog!
Update by user Mar 28, 2015

I clearly have made enemies with Banfield, Pet Meadows and others that I have posted complaints about, like my former apartment. Kevin Richards claims are RIDICULOUS that I said I would have rathered my daughter died instead of Missy, that I punched her in the stomach s...

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309 comments
#1854242

My daughters and i are traumatized with the death of my baby Vida. She died on April 19.

Vida was a healthy dog always. i took such a good care of her, she was my daughter.Banfield twice killed my dog along with CARE ( the ambulance place that denied to help transport Vida to Emergency Hospital. Vida on April 13 woke up very happy as always, and did go for a walk with my daughter. She came back drank her water and immediately started vomiting grass.

And,afterwards, she continues to vomit grass and did not stop. We decided to take her to Banfield Hospital in Largo, Florida,and when i got there, i told the veterinarian that my dog had eaten something poison on the grass or the grass itself was poisoned. She took Vida inside by herself and took hours to call me back. when the vet called me she said that Vida has no signs of anything major happening to her,she looked fine and she disregard about what i said about the poisoning, she was sure Vida had stomach flu,and she prescribed medications for that.

Vida started not eating too much,not drinking to much either. Vida started not looking. My daughter was telling me she was not walking too much either. Two days before her death, she was vomiting the pills as well.

and stoped completely drinling water,eating, walking. On sunday morning, we had to take her to Banfield Clearwater,florida, when we got there the veterinarian told us that he could not give her an oxygen because he did not have the one for he, and at this time she was in need of that so badly, she was difficult breathing. And, told us to find another place to take our dog since in that Banfield they would not. we were crying, scared to loose our baby.we had to make calls and time was passing and Vida did not have any treatment.

When we finally got a place .called CARE in Clearwater and they have an ambulance to transport VIDA they disservice us. So banfield Clearwater, again came to us and told us to put our dog back in our car and drive to to an emergency hospital which was about 20 minutes away with my dog totally i need of car and of course in my car without the car and far away she would die. when we got to the emergency hospital, 10 minutes later the vet came outside and gave us the horrible news that my dog had died. i hate Banfield!

I agreed it should close for stopping killing our dogs! for Banfield dogs are just about money, and they dont know that our dogs are member of our family and they deserve that right treatment like any human being.

I will never forget that horrible situation, my daughters are disabled and are having PTDS constantly because what they experienced in the last moments with our VIDA. Here is my contact claudiamarques@***.com.

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Featured
ID
#562894 Review #562894 is a subjective opinion of poster.
Location
Deptford Township, New Jersey
Pros
  • Dr jan oliver
Cons
  • Banfield killed my dog
Reason of review
Loss of beloved Pomeranian
Loss
$500
New Reviewer

Incorrectly charged

I was charged twice for my dog's hospital visit and they cannot help me until the hospital is reopened tomorrow.
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ID
#2603670 Review #2603670 is a subjective opinion of poster.
Location
Parkville, Maryland
Loss
$248
Preferred solution
Full refund
New Reviewer

My dog died

I told them my dog was having a hard time breathing. That he may be dying. They said I needed to make an appointment! Our Buddy died a long suffering death because I needed an appointment to see a Dr.

User's recommendation: Stay away from Banfield if you need a Dr.

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ID
#2598361 Review #2598361 is a subjective opinion of poster.
Location
Peabody, Massachusetts
New Reviewer

To pay off my account

Need to pay off my account. No one would answer the phone. I called at business hours. This is very professional ,why would you say that you're open at 6:00 a.m. to 6:00 p.m. and I called at 9:00 a.m. and no one's there to answer the phone.
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ID
#2573802 Review #2573802 is a subjective opinion of poster.
Preferred solution
Price reduction
New Reviewer

No room for my pet

Update by user May 18, 2021

Called customer service and I did not get an appointment , instead they helped me cancel my account. That was their solution!

Original review posted by user May 17, 2021
Last time I checked the name was Banfield hospital. So why is it if you need to have your pet seen you have to wait 2 weeks. Your pet could be dead by then!!!! 100$ monthly for wellness plan but this is the 3rd or 4th time I cannot see the vet. I have to go elsewhere and pay someone else on top of what I already pay. My dog is older and she needs to be seen. This is horrible. . 1200$ yearly and for what!!! The only thing they do is vaccinate my dog. I have to go to other places ... ppl dont do it!!! Nwoworth it

User's recommendation: Don’t do it. They suck.

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1 comment
#2014164

I feel sorry for any vet that has to deal with you. Another entitled karen.

ID
#2556777 Review #2556777 is a subjective opinion of poster.
Location
San Antonio, Texas
Pros
  • Get your shots
Cons
  • Cannot see vet for sick visits
Preferred solution
Deliver product or service ordered

Scam, horrible pricing

Charged me 300.00 to cancel the wellness plan. Wanted us to come in for another check up 2 weeks later. Wanted to give my dog extra vaccines.go elsewhere

User's recommendation: go elsewhere.

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ID
#2539126 Review #2539126 is a subjective opinion of poster.
Location
Cascade, Idaho
My mom's dog was poisoned and apparently, even though they've set aside so much time for you, if you are a second late you lose your appointment. A minute. Literally. And in return, they told us that we were overreacting and our dog was probably just fine. GUESS WHAT?...
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ID
#2523702 Review #2523702 is a subjective opinion of poster.
Location
Eugene, Oregon
Cons
  • Sure take your money
  • Puts blame on you
  • Sent away in time of need
Preferred solution
They can go to ***

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Do not do not use this vet

horrible corporate rules using corona as an excuse to hoard animals in to cages for hours waiting to be seen
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ID
#2512500 Review #2512500 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Collections

My account went to collections because initially the card number associated with the account had been stolen. Not realizing this, the account ballooned to a couple hundred dollars. That's fine, but we also had our home flood from the snowpacolypse of southeast Texas this year as well as my mother's home. Pet bills kind of took a backseat for a couple months. I am now ready to make things current, however no one seems to want to take my money. Please email me back. To jsminkert@***.com. if you call and I don't recognize the number I will not answer the phone. Thank you John minkert
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ID
#2497366 Review #2497366 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Banfield nearly killed my dog - Angel a hearing service dog

Banfield Pet Hospital - Banfield nearly killed my dog - Angel a hearing service dog
Run RUN fast away from Banfield. I took my VERY healthy 6 year old chi to get her teeth cleaned. They put her under for 7 hours and would not give her to me. They insisted she needed 12 teeth pulled at $ 300. a tooth. 3600 dollars. I knew she did not as I had taken her to another vet before coming to them. I cried and begged them to return her to me and they would not. I went to get her in the back and they threatened to call the police on me. She was barley alive , I got her out of that torture chamber as fast as I could. Her eyes were scratched up . Please do not go to Banfield, it is a SCAM.

User's recommendation: If you love your pet DO NOT go to Bainfield.

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ID
#2496698 Review #2496698 is a subjective opinion of poster.
Location
San Antonio, Texas
Preferred solution
None of the above solutions can heal the harm that was done.
New Reviewer

Miss inform

Telling people to cover certain stuff but then on the other hand I dont cover certain stuff test for parasites whatever they dont test for Parvo isnt parvo a parasite they want to tell me it wasnt included puppy cure another $50 also I want you to have the puppy checked out Before I bought it to make sure that it was in good health because I had got one two weeks before that have pavo and was my mane concern and if it wasnt included in the puppy care program they should of said so

User's recommendation: No way.

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ID
#2496345 Review #2496345 is a subjective opinion of poster.
Location
Tampa, Florida
Service
Banfield Pet Hospital Pet Vaccination
Loss
$1500
Preferred solution
Let the company propose a solution

Couldn't reach anyone when I called

I finally reached them and took my dog in for treatment. I have no problem with the care the Doctors give to my pets. Dr. Paulte was the person that treated my dog. I'm very pleased with her diagnosis and treatment.

User's recommendation: I always recommend Banfield.

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ID
#2495346 Review #2495346 is a subjective opinion of poster.
Location
Capitol Heights, Maryland
New Reviewer

Having a problem signing in

It seems unlock,I follow the instruction and got the link but I tried so many times it won't go through
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ID
#2494305 Review #2494305 is a subjective opinion of poster.
Preferred solution
To retrieve my account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My Baby Died

We lost our 6 month old baby girl kitty this week at Federal Way Bandfield Vet Clinic. They told us they didn't know why she died and that it just happens sometimes. Could have been her heart or bad reaction to the medication. Why can they not test for *** before putting them under? Please if you read this before visiting Bandfield in Federal Way go somewhere else. We are devastated. I never in my 46 years of owning fur babies have ever heard of this happening.
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ID
#2465294 Review #2465294 is a subjective opinion of poster.
Location
Seattle, Washington
New Reviewer

You suck

I tried to call to wont take calls.. Ive tried 3 times to get on line one time I was 5 in line one time 3 and once 2 I was on hold for 15 minutes and couldnt hold any longer.. you take people money and offer no customer service....I have 4 pets on wellness planes I pay almost 150 month!!! I want to but my 3 older pets on basic plan with no teeth cleaning...
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ID
#2440244 Review #2440244 is a subjective opinion of poster.
Preferred solution
Price reduction
New Reviewer

Bad service

Bad service always Very bad service They ignore your message No answer phone No answer questions No follow up

User's recommendation: Avoid banfield.

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2 comments
#1995964

terrible customer service

#1987552

Agreed

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ID
#2436193 Review #2436193 is a subjective opinion of poster.
Location
Boca Raton, Florida
Service
Banfield Pet Hospital Pet Medical Service
Pros
  • Very concerned with you guys protecting your member information
Cons
  • Very poor bedside manner
  • False advertising of services offered

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