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In July of 2017, we started a puppy plan for our then 8-week-old pit bull puppy to cover anything she might need healthwise in the first year of owning her. We thought it was odd that they made us enroll in Auto-Pay, but we did it anyway thinking it would be easier....
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3.1
I liked
  • Staff
  • I both like and dislike
  • Petsmart
I didn't like
  • Overcharging for services
  • Customer service
  • Fees and lack of concern for pet
#1172384
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My dog broke his duclaw and I was charged almost $200 for them to cut, clean and bandage. Not even mad about that. These *** told me to come back two days later. Said it would be a quick visit because they were only going to re bandage it. Nope, they said I had to...
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1.0
#1170287
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i brought my puppy in for a skin condition. they found he had mange. we were told to order the meds online and we should get the meds in 3 days, it's now 7 days. we are very disappointed the location didn't have the meds onsite. our puppy is getting worse and banfield...
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1.9
#1168542
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Banfield Pet Hospital - Total RIP OFF

Banfield Pet Hospital
#1111989
1.0
Details
Charhed $300 for an ear pack for my dog's ear infection, came back 10 days later and they wanted to charge for another vusut. Drs suck dont know what theyre doing and care onlybabou $$. Was promised dr would call me twice, never heard from him smh. Avoid this place like the plague and find a local vet w better ratings!
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Banfield Pet Hospital - Inconsiderate and unprofessional

Banfield Pet Hospital
#1099633
1.0
Details
Not able to do procedures. No notification already rescheduled once.. personnel could have cared less about it. Took off day of work to get this done for my pets. Supervisor wouldn't even address made meek tech do her dirty work.
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Banfield Pet Hospital - Banfield nightmare

Banfield Pet Hospital
#1092272
1.2
Details
Thieves,abusive,and justfies it.
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Banfield Pet Hospital - My 5 year old dog DEAD

Banfield Pet Hospital
#1087425
1.9
Details
Due to the mismanagement of the vet, my dog is dead. For wellness event...OK. For anything else, please take your beloved pet to a real veterinarian. They don't listen to your concerns, they are more concerned for charging you for services not covered under the wellness plan. They are pet cemetery.
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I took my female cat there in august. I was impressed with the vet. She really was caring but then i had to go recently with my male cat and had a different experience. I felt they were all about money and not in the best interest of my cat. I neeeded to go back and...
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3.0
#1161578
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I have the Banfield wellness plan for my three dogs and cant wait to get out. Please consider before signing up. I am a medical professional and am appalled at the lack of care. Here is an abbreviated list of my issues: 1. Dog limping and could not get appt so I...
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1.1
#1158508
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If I could I would give them zero stars, my dog sadly had to be put to sleep a few days ago due to a rare form of cancer that was found. Banfield was our primary care doctor for our dog and they did not detect the cancer nor did they do anything at all for him being...
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#1154895
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DO NOT USE IF YOU NEED TO FLY PETS IN CARGO BELOW 45 DEGREES OUTSIDE! They are not willing to write any form of documentation to allow pets to fly in temperatures below 45 degrees on airlines. We paid for the banfield pet service for 3 years (20/month) without ever...
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Anonymous
Belinda

Your vet was being ethical I. That they followed the code of federal regulations which states "(d) Temperature. The ambient temperature in an animal holding area containing do...

Anonymous
Anonymous

How dare they not approve something unsafe for your pet

1.0
#1142501
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Banfield Pet Hospital - Just Aweful now!
Banfield Pet Hospital - Just Aweful now!
On October 9 , 2017 we brought our dog Zip to Banfield Hospital inside of Petsmart at the Northboro, MA location. Zip had an open wound on his front right paw that would not heal, was constantly getting infected and we were very concerned. Zip was checked in and we...
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1.8
#1141990
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If you love your pet, do not go here. Before my appointment, they called at the last minute to change the time. Fortunately, I was able to make the change. There were long waits during the visit--first, to check in, then to wait for the vet, finally to check out. All...
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1.4
#1141089
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Contact Banfield Pet Hospital

Mailing Address:
Banfield, The Pet Hospital Headquarters Addre
8000 NE Tillamook Street PO Box 13998
Portland, OR 97213
Phone:
(866) 894-7927
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While the pet hospital provides adequate care for your pets in emergency situations, they are constantly pushing you to get the pet insurance which I guarantee is a huge ripoff. I had the insurance for my dog and he passed away this month. I called to cancel the...
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Anonymous
Anonymous

Banfield does not offer insurance. They offer YEARLY wellness plans. You sign up, you are responsible for the year. Think about it. If they didn't do this, anyone could sign u...

2.4
#1136123
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