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Banfield Pet Hospital - Lied to and money taken

This company is all about ways to get your money they lied to me about my dog getting spayed in the wellness plan and I never got the service. They are quite capable of lying and making stuff up and if they write it down true or not its the law. You people are terrible. All your marketing is BS. They treat you like family yea right. Left me no options, but to never return as a customer and to make sure others dont become one.
1.4
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#1448621
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Banfield Pet Hospital - They killed my cat due to neglect and refusal of treatment
My oldest cat was diagnosed with high blood pressure from a new vet that I had to take her to Because banfield stated to me that she had no pre existing conditions that was of concern to check her blood pressure 4th monitored on a regular basis keep in mind that she...
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Anonymous
Anonymous

I'm sorry that you lost your beloved pet. I lost my sweet miniature poodle after 14-1/2 years right before Christmas. I know exactly how you must feel, but grief is bad enough...

#1447769
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Banfield Pet Hospital - Payment

I’m trying to get a $20 payment wave do to a non payment. I told them to not take money out my account I will pay in person and they still try taking the ml eu out my account .
#1446959
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Banfield Pet Hospital in Arlington, Texas - Canceled my subscription and yet I got charged

I canceled my band field subscription a few months ago because I was treated horribly at a location I was assured that we would not be charged again for next year and here we are getting charged please cancel my subscription or I’m going to have to do something further
1.0
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1442175
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I dropped my pet off at Banfield at 9am with the knowledge that she was a drop off and the pet owners with an appt would have priority visit with the Vet. I called at 2pm to inquiry of the status of my baby and the representative expressed that the dr. had not seen her...
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Anonymous
Anonymous

In almost all vet clinics, this is the order pets are seen 1. Life or death emergencies 2. Surgeries 3. Non deadly emergencies 4. Injuries/sick pets 5. Healthy rooms 6. Health...

2.8
#1436757
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Banfield Pet Hospital in Indianapolis, Indiana - Liars and Thieves

They lie about vaccines needed. I took my pup, Foxy, there for an annual checkup. She had a 3 year rabies vaccine the previous year at a different facility. Banfield tried to tell me that “the state doesn’t recognize the 3 year rabies vaccine, so if my dog were to bite someone she’d be confiscated”. What a load of bull. Entirely untrue. They rely on scare tactics to sell you things that are unnecessary. We never went again.
1.0
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#1434354
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Banfield Pet Hospital - Being charged for remainder of year after dog has died

I've asked my wife to call and cancel my dogs' wellness plan because he had to be euthanized. I'm completely astounded that I am responsible for the remainder of the year's payments.
#1433218
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My dogs have been going to Banfield Pet Hospital In Roanoke for years. The one on Valley View Blvd. The vet they normally see there is great but she was not in that day and I was concerned about my dog so I opted to the Vet on staff and it was the biggest mistake and I...
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#1428193
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Let me start by saying I have withdrawn my dog from Banfield, Harley my German Shepherd started her heat October 20th I went to buy her panties(cover-ups) from Petsmart that same day and asked if I could get her fixed and they said yes and scheduled for October 29th....
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Anonymous
Anonymous

Sometimes they can still be in heat and not bleeding externally. When this happens there will be dramatic change to the organs including a heavier blood flow, that is not obvi...

Bethlehem, Georgia
#1420811
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I wish I had read your comment before I allowed banfield to give my baby this horrible stuff. She is miserable. She's can't sleep because of all the itching this stuff caused. She even walking curved. I dont know if its because her back inches or if there some nerve...
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1.6
#1419294
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