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A stray cat that was believed to be a pregnant female was presented for examination at Banfield Pet Hospital (Wesley Chapel location). In the course of the exam the doctor, Dr. Matthew Kren, even went as far as to say he could feel the cat’s uterus. X-rays, although...
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1.3
#1398222
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My pet and my daughter were treated very nasty by Tracy and the Vet. Tracy charged fees that she did not disclose prior to treatment. Then she tried to force us to have our credit ran for a care credit account, and threatened that if we don’t pay or get approved then...
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1.3
#1396683
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Ok, so the wellness plan is based on a yearly renewal, therefore if your pet dies as ours did right in the middle of the year, then you are still on the hook for the remainder of the year. This is really absurd and I could not believe it but called them up only to be...
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h.kitchener
h.kitchener

Before you sign up for these things it is always best to thoroughly read the terms and conditions.

2.3
I didn't like
  • Wellness plan and treatment of pet
#1394498
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Banfield Pet Hospital - Dog went fine out sick

Dog cam in in good health and left sick
1.5
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1390791
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Banfield Pet Hospital - Need bill.pushed out

I would.like to push maci bill.out til.next 25th of nov of i could please
#1389924
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Banfield Pet “Hospital” Negligence Caused Zeus’ Death On April 13, 2018 my husband walked our larger than life, gentle, lovable 3 ½ year old English Bulldog Zeus into the West Valley City, Utah Banfield “Pet Hospital” for a simple teeth cleaning/vaccination. Who would...
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Anonymous
Michele M Dill

This is one of the most disgusting examples of untrained employees directly causing death and lying to cover up the truth.

#1388806
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Banfield Pet Hospital - Wellness plan

Am I caught up on my payments
#1387858
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A friend was dying and my husband took her dog in for an exam. They talked him into getting a monthly plan for the dog. Not our dog. When i saw what had been done, i immediately contacted Banford and relayed to them that this was not our dog and to cancel this plan. I...
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1.0
#1384066
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I went to Banfield in Albany this evening to get a list of prices that are above what their plan covers since they would not give me the information over the phone. The African-American receptionist had an attitude when I asked her for this information. I ended leaving...
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#1382675
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The only reason that I am giving them 2 stars is because the last vet that saw my dog actually cared and followed-up with me and kept in informed every step of the way. I used Banfield for my baby girl because I found it convenient because we traveled a lot, and there...
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1.8
I didn't like
  • Lying staff
  • False promises
#1381107
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