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I have use the Ontario Banfield for years with good treatment. This year I had a very experience. They took my door to another room for her shots. Before I went there my dog did not have a flea problem. When she got home she has been chewing her legs until there bleed...
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2.0
I liked
  • Cashier
I didn't like
  • Vet helper assistant
#1259003
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Banfield Pet Hospital - Rip off

First visit bill listed as $465 and didn’t receive any vaccines or tooth cleaning as in plan whose total for year $503. Wanted to cancel plan and called and operated quoted first bill fees as $565 that I would have to pay to cancel plan. They should be reported to Better Business Bureau
2.0
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
#1255794
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Banfield Pet Hospital - Customer service

I came in because My dog was hit by a car for a bandage change as instructed and they never put my dog in the computer for her appointment and don’t want to see her after I have been waiting here for 1hour. Come on this is not my fault that I wasn’t put in and it is not free service. Why can’t customer service be understanding this is all the time with the service here.
#1254650
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My dog went in for vaccination including rabies shot. She vomit in the car on her way home. Vomit again later that day. Vomit the next and throughout the night including diarrhea. There was also blood in her vomit. I called the hospital the same day after she got home....
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h.kitchener
h.kitchener

You claimed they gave the mutt "too many vaccine" but failed to say how many and for what. Do some research online and you will find many vets, etc. who do not recommend more ...

#1254637
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Several times I have been to Banfield to have my dogs anal glands expressed as well as a few other things during the appointment. Each time I pay for the procedure and I come home to find out my dog is still experiencing the same problems and the anal glands and they...
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3.2
#1250368
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iThought this Company cared , they Play you and they are very flaky and when you find out little by little you should not give them a second chance cause that’s the time your pet will most likely die there or a bit later, my sweet little Dog couldn’t tell me but I had...
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1.0
#1244092
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On 4-4-18, I took my healthy 8 year old cairn terrier Kenzie for her 2. annual Dental cleaning , drop off was 7:45 am , Kenzie knew she was going to be separated from her mom for a while and looked scared but that is their policy and they call you after your pet...
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Anonymous
Anonymous

Unfortunately, anesthesia carries the risk of death. I'm very sorry for your loss, an unexpected pet death can be very painful and I truly hope you find peace.

1.0
#1243752
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Purchased wellness plan in 1st week in February 2018. Took my dog for teeth cleaning approx. 2 weeks later. My dog wound up in an animal hospital for three days due to vomiting, dehydration and bloody stool. The animal hospital felt it was a result of a toxic dose of...
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h.kitchener
h.kitchener

You can sue them in small claims court.

I liked
  • Location convenience
I didn't like
  • Unaccountability
#1241753
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Mt Juliet TN. I would give this place 0 stars if I could! Absolutely miserable experience! We took our Great Pyrenees here due to non stop itching for what is obviously an allergy. We keep our dogs treated with flea and tick meds, our great pyr had just had her new...
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1.0
#1241604
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Contact Banfield Pet Hospital

Mailing Address:
Banfield Pet Hospital
8101 SE 6th Way
Vancouver, Washington 98683
United States
Phone:
(866) 894-7927
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Banfield Pet Hospital - Suicidal to take your pet to Banfield!
Recently moved to Savannah. Took my dog to Banfield on Abercorn to get a pre-exam before a scheduled teeth cleaning. Brought all previous paperwork from his vet in Murphy. Informed Banfield Temaril P is what was prescribed for itching. Was informed to log onto their...
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#1240367
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