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1.0
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Banfield Pet Hospital - Banfield Vet in Deptford KILLED my dog!
Banfield Pet Hospital - Banfield Vet in Deptford KILLED my dog!
Banfield Pet Hospital - Banfield Vet in Deptford KILLED my dog!
Banfield Pet Hospital - Banfield Vet in Deptford KILLED my dog!

Update by user Mar 28, 2015

I clearly have made enemies with Banfield, Pet Meadows and others that I have posted complaints about, like my former apartment. Kevin Richards claims are RIDICULOUS that I said I would have rathered my daughter died instead of Missy, that I punched her in the stomach s...

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309 comments
Anonymous
#1576302

I know exactly how you feel and I agree with you 100%. Banfield also let my mom's Maltese die.

They refused to see him even though they knew he was sick with a bad heart. My mom was to the point where she was going to sue Banfield. We had a preferred doctor there as well but unfortunately she left the practice. I don't blame her though.

Banfield is a horrible place to take your pet. Know wonder they have so many bad ratings.

I've also heard so many horror stories of people taking their pet to the grooming section and Banfield leaves the poor animals in cages in the back with no air just a hot fan running. I will never ever take any of my pets to Banfield again.

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Review
#562894 Review #562894 is a subjective opinion of poster.
Pros
  • Dr jan oliver
Cons
  • Banfield killed my dog
Reason of review
Loss of beloved Pomeranian
Loss
$500
Tags
  • Dr Sara Garrison
  • Dr Amber Karwacki
1.4
Details
Banfield Pet Hospital - Disbelief, Distraught, Dsgusting
Banfield Pet Hospital - Disbelief, Distraught, Dsgusting
Friday around 5 pm my pregnant yorkie had a discharge/poop that I've never seen. We took her to Banfield in Hiram GA. We paid 186 for an X-ray. The vet explained to us that she noticed 4 sets of spines and 3 heads and referred us to Bluepearl 24 hour emergency room in...
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Review
#1627802 Review #1627802 is a subjective opinion of poster.
Pros
  • Last min appt
Cons
  • Dishonest vet
Reason of review
Bad quality
Loss
$104
Preferred solution
Full refund
1.4
Details
Banfield Pet Hospital - They all act as they were trained to act, same story, different location.

Update by user Aug 14

I can think of any pros, sorry. The lie, cheat and steal. Know nothing about what the state requires or how to get a licence for you dog.

Original review posted by user Aug 14

I purchased a 12 week Collie from a well known breeder and she worked very hard to get all the duck in a row so she could be flown...
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Review
#1623190 Review #1623190 is a subjective opinion of poster.
Cons
  • Veterinary
  • Mean to pet
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Buy the gog back and refund the cost.
Tags
  • Never Do Business With
1.0
Details
If I could give no stars I would. I have 3 of my dogs on their wellness plan and I am been a customer with them since 2016. I had called in august to discuss canceling my wellness plan for all 3 dogs because frankly, we can no longer afford their insurance each month...
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Review
#1669133 Review #1669133 is a subjective opinion of poster.
Cons
  • Scamming you for your money on the back end of your plan
Reason of review
Problems with payment
Loss
$290
Preferred solution
Charges waived and wellness plan canceled.
Tags
  • Banfield Wellness Plan
  • Horrible
1.5
Details
TRUSSVILLE ALABAMA I want to say the ladies were nice, but they are the ones pushing the plans. I went in the store 2 times for a total 20 minutes IN ALL!!!! My kittens are 4 months and 10 pounds already. These are going to be massive cats. They are sweet but have no...
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1 comment
PastCloudedLeopard473
#1737873

I hope you get it straightened out

Review
#1634301 Review #1634301 is a subjective opinion of poster.
Pros
  • Always an opening to visit
  • Didnt give one cat a treat because the other was faster
  • Nice acting vet
Cons
  • Illness was prolonged to get money
  • Overcharged for services
  • Everything else
Reason of review
Problems with payment
Loss
$556
Preferred solution
Full refund
Tags
  • Over Charged
  • Had To Go To Hospital Myself
1.0
Details
THE BANFIELD EXPERIENCE HAS FOREVER CHANGED MY LIFE. First of all you must know my fur baby was everything to me. My baby meant more to me than just a fur baby. He was the first one to ever show me unconditional love, he was the one that made me feel like I had a...
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Review
#1665378 Review #1665378 is a subjective opinion of poster.
Cons
  • Death sentence they gave me
Reason of review
The death of my baby
Loss
$666666
Preferred solution
Making sure no one else ever goes to Banfield
Tags
  • So Bad You Dont Deserve A Tag
1.0
Details
published review 9/23/19 I had signed up for the “Wellness Plan” when I first got my service dog thinking having the ability to see a vet regularly was good for a dog that was working a job. I have no clue what happened but I dropped off my happy, loving and confident...
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Review
#1662019 Review #1662019 is a subjective opinion of poster.
Cons
  • Wellness plan and treatment of pet
  • Money grabbing vs pet caring
Reason of review
Return, Exchange or Cancellation Policy
Loss
$490
Preferred solution
Full refund
Tags
  • Banfield Ruined My Service Dog
1.0
Details
Negligence at Banfield Pet Hospital Took Our Dog Life
Friday February 1 2019. My wife and I dropped off our two schnauzers for a routine teeth cleaning. Banfield Pet Hospital had been seeing our dogs with routine check ups for more than 5 years. Our oldest schnauzer of 9 years was in for her last visit. On November 5th...
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2 comments
Anonymous
#1639740

I’m very sorry for your loss. Schnaus are the best little dogs.

I wanted to note ‘routine teeth cleaning’ is a misnomer.

No anesthesia is routine, and it should never be treated as such. Even healthy animals (including humans) can die from general anesthesia.

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Review
#1461999 Review #1461999 is a subjective opinion of poster.
Cons
  • I took my dog in for a teeth cleaning and they killed her
Reason of review
Negligence Killed Our SCHNAUZER

Banfield Pet Hospital in Norman, Oklahoma - Switch pet to another account

5.0
Details
I need to switch one of my pets to my wife’s account
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Review
#1672135 Review #1672135 is a subjective opinion of poster.
Reason of review
Good quality

Contact Banfield Pet Hospital Customer Service

Mailing Address:
Banfield Pet Hospital
8101 SE 6th Way
Vancouver, Washington 98683
United States
Phone:
(866) 894-7927
All Banfield Pet Hospital Contacts
1.6
Details

Update by user Sep 10

Should really go over price options with clients.

Update by user Sep 10

I have to go back this week. Not looking forward to paying more for an ear infection. Not happy after paying 50.00 a month for their wellness plan and paying a fortune for every signal thing the puppy needs.

Original review posted by user Sep 10

well never...
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Review
#1649580 Review #1649580 is a subjective opinion of poster.
Pros
  • Many locations
  • Nice acting vet
Cons
  • Not worth the money
  • Exploitation of services
Reason of review
Not as described/ advertised
Loss
$350
Preferred solution
Price reduction
Tags
  • Communication