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Resolved
1.3
Details
Wouldn't even look at my cat who was in his death throes, because has wasn't up to date on his rabies shot. My husband was out of work until 2 months ago, and we couldn't afford it, and the cat is an indoor cat, so there's little exposure to rabies. A similar thing...
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11 comments
Anonymous
#1488152

My pets have always went to Banfield and had excellent care by the staff and Doctors. We have never been turned away at our locations.

I have seen them rush sick pets to the back while waiting on my appointments.

It is very sad this happened to you. So sorry for your loss.

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Review
#1121640 Review #1121640 is a subjective opinion of poster.
Service
Banfield Pet Hospital Customer Care
Cons
  • Rude staff refused to see my dying cat too expensive
Reason of review
Poor customer service
Tags
  • horrible staff
  • Attitude Problems
Resolved
1.7
Details
My dog was sick on sunday morning and it was pure blood so we took my dog to the banfield and they said we cant see him until tomorrow(Monday) at 4pm and I said well that BS because I thought it says on your wall behind you "emergencies will come before regular office...
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14 comments
Anonymous
#1227184

You do realize that they usually only have 1 vet on staff at a time and only 2 techs.

They were likely already fully booked and you don't know if they already had an emergency or other sick patients they were treating.

They can only do so much.

If he was that bad then you should have taken him straight to emergency after Banfield.

It's not their fault that YOU CHOSE to wait until the next day.

& I'm sorry but even if he was seen the day before at Banfield, he would have probably had the same outcome.

It's obvious that you didn't take him when symptoms first started. Why was he put down? Cushings is something that is manageable. Correct me if I'm wrong but let me guess....

you chose to euthanize because you couldn't afford treatment? & Yes you have to pay to cancel. The WELLNESS plan is not insurance. You sign a contract and in that contract it states that If you, for whatever reason, cancel the plan before the year is up, you either pay the remainder of the months you owe or the services you've already used, at cost.

Whichever is cheaper. I'm truly am sorry for your loss and no, before anyone accuses, I don't work there but I did for 6yrs.

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Review
#936371 Review #936371 is a subjective opinion of poster.
Service
Banfield Pet Hospital Pet Medical Service
Pros
  • Onsite employees
Cons
  • Dog getting sicker after care
  • Wouldnt take emergency
  • Billing after canceling
Reason of review
because i had to put my 2 year old lab down because of this
Tags
  • False Advertisment
Resolved
I have seen the health arrangement go downhill for a few years now. One of my pets was given the correct medication for a contamination, however a large portion of the solution was stolen in a home break-in. I called the Daytona Ban field office and asked for a half...
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Review
#798014 Review #798014 is a subjective opinion of poster.
Reason of review
Poor customer service
Resolved
My Shar-pei charlie was killed during a routine neuter surgery on 6/19/15, after the peer review has been concluded, the medical director informed me that this vet broke several protocols on this visit, and she had also broken protocol on his 5/22/15 visit. I called it...
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10 comments
Anonymous
#1058211

This company is owned by the 6th largest corporation in the nation, they aren't going anywhere.

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Review
#663356 Review #663356 is a subjective opinion of poster.
Reason of review
Bad quality
Tags
  • doctor complaint
Resolved
Banfield Pet Hospital - Banfield Vet Almost Killed Both of My Dachshunds
I took my dogs to Banfield Vet associated with Petsmart Stores and their vaccinations caused my dachshunds to break out into hives and have severe facial swelling. They had to receive steroid shots, benadryl shots, anti-nausea medication, and continue with alternate...
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9 comments
Anonymous
#1161370

Oh also, to add to my comment below.

If your pet had an anaphylactic reaction (closing airway) then you absolutely need to do diph 15min prior, have an IV catheter placed and do another diph inj 15min after and leave the pet for a couple hours of monitoring.

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Review
#168503 Review #168503 is a subjective opinion of poster.
Service
Banfield Pet Hospital Pet Vaccination
Loss
$500

Contact Banfield Pet Hospital Customer Service

Mailing Address:
Banfield Pet Hospital
8101 SE 6th Way
Vancouver, Washington 98683
United States
Phone:
(866) 894-7927
All Banfield Pet Hospital Contacts

Banfield Pet Hospital Products and Services Reviews

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