Rating: 1 Star Clear all filters (193 of 1685 reviews match)
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1.0
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SHORT AS POSSIBLE ! I ADOPTRED MY SHIH TZU FROM THE HUMANE SOCIETY IN TAMPA. I KNOW SHERRY SILK, CHIEF EXECUTIVE OFFICER I ADOPTED SKIPPY AND HAD ALL HIS TEST AND WAS IN EXCELLENT HEALTH , HE WAS 1 YR. OLD WHEN I ADOPTED HIM MARCH 2018. I TAKE EXCELLENT CARE OF HIM,...
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#1671829 Review #1671829 is a subjective opinion of poster.
1.0
Details
If I could give no stars I would. I have 3 of my dogs on their wellness plan and I am been a customer with them since 2016. I had called in august to discuss canceling my wellness plan for all 3 dogs because frankly, we can no longer afford their insurance each month...
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Review
#1669133 Review #1669133 is a subjective opinion of poster.
Product
Banfield Pet Hospital Wellness Plan
Cons
  • Scamming you for your money on the back end of your plan
Reason of review
Problems with payment
Loss
$290
Preferred solution
Charges waived and wellness plan canceled.
Tags
  • Banfield Wellness Plan
  • Horrible
1.0
Details
THE BANFIELD EXPERIENCE HAS FOREVER CHANGED MY LIFE. First of all you must know my fur baby was everything to me. My baby meant more to me than just a fur baby. He was the first one to ever show me unconditional love, he was the one that made me feel like I had a...
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Review
#1665378 Review #1665378 is a subjective opinion of poster.
Service
Banfield Pet Hospital Pet Medical Service
Cons
  • Death sentence they gave me
Reason of review
The death of my baby
Loss
$666666
Preferred solution
Making sure no one else ever goes to Banfield
Tags
  • So Bad You Dont Deserve A Tag
1.0
Details
published review 9/23/19 I had signed up for the “Wellness Plan” when I first got my service dog thinking having the ability to see a vet regularly was good for a dog that was working a job. I have no clue what happened but I dropped off my happy, loving and confident...
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Review
#1662019 Review #1662019 is a subjective opinion of poster.
Product
Banfield Pet Hospital Wellness Plan
Cons
  • Money grabbing vs pet caring
  • Wellness plan and treatment of pet
Reason of review
Return, Exchange or Cancellation Policy
Loss
$490
Preferred solution
Full refund
Tags
  • Banfield Ruined My Service Dog

Banfield Pet Hospital - Money hungry

1.0
Details
I have the insurance but still spend 100 each time I go in. Vets are rude and don’t care if your dog dies as long as they make money
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Review
#1657152 Review #1657152 is a subjective opinion of poster.
Cons
  • Very poor and under qualified
  • Over medicating
Reason of review
Pricing issue
Loss
$250
Preferred solution
Price reduction
Tags
  • Unprofessional
  • Banfield Wellness Plan Scam

Banfield Pet Hospital in Winter Garden, Florida - My dog died

1.0
Details
Our pet passed away, our hearts are not only broken but your *** *** contract for the monthly charge keeps going even when our pet is gone.
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Review
#1640165 Review #1640165 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Price reduction

Banfield Pet Hospital in Los Angeles, California - Banfield pet wellness plan

1.1
Details
literally these People are the worst,arent y suppose to care for my dog? my dog died this past Sunday, I've been calling and calling sent my number for a call back and nothing. ive sent ten emails and nothing. some how when I finally reached someone it was excuse after excuse just like a con artist. at this point these heartless *** can sent me to collections. I don't care. I had my dog13 years and I am hurting so bad and I'm having to deal with heartless *** only after another buck. blows my mind. I will write on every single forum and contact the BBB. Banfield you are con artist every single last one of you. also the girl at the front desk told me if my dog died I could cancel. blows my mind.
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Review
#1630873 Review #1630873 is a subjective opinion of poster.
1.2
Details
Veterinary Mail practiced killed my dog. I took my service dog in one morning for emergency illness the doctor misdiagnosed it is infected intestines and Senti us home. Eight hours later the symptoms became much worse and I took her to the emergency vet clinic and the...
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1 comment
Anonymous
#1736334

While banfield should have seen the infection on xrays, they are not the only ones to blame. Pyometras only happen in unspayed females, you chose to keep your dog intact.

Your choice has consequences. I'm sorry for your loss.

Review
#1629614 Review #1629614 is a subjective opinion of poster.
Service
Banfield Pet Hospital Pet Medical Service
Cons
  • Not treating cause of health problems
  • Exploitation of finances
Reason of review
Not as described/ advertised
Loss
$100000
Preferred solution
Retribution
1.0
Details
took my kitten in who had been acting vry tired and lethargic this kitten i held all the way on the drive and she was crawling up my shirt the whole way it was a free exam they told me that her blood sugar was low and. Aa bunch of other crap and she needed treated for...
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Review
#1629238 Review #1629238 is a subjective opinion of poster.
Pros
  • Doctor kolmar at mayo blvd location
  • Front desk lady was nice
Cons
  • Basically my cat went in alive and left dead
Reason of review
My cat came out worse then she went in and died in 30 minutes of leaving i do not believe they treated her whatever they did they killed my kitten
Loss
$41
Preferred solution
Full refund
Tags
  • Charged for services not provided

Contact Banfield Pet Hospital Customer Service

Mailing Address:
Banfield Pet Hospital
8101 SE 6th Way
Vancouver, Washington 98683
United States
Phone:
(866) 894-7927
All Banfield Pet Hospital Contacts

Banfield Pet Hospital Products and Services Reviews

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1.0
Details
I was told when I signed up for this that the prices would be cheaper than a regular vet. That was a LIE. Everything our dog needed was quite a bit higher after we compared them with other vets. Why did almost every time we took him in, he needed "bloodwork" for the...
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Review
#1628296 Review #1628296 is a subjective opinion of poster.
Pros
  • Snellvile ga 30078
  • 1929 scenic hwy
Cons
  • False advertising of services offered
Reason of review
Not as described/ advertised
Loss
$230
Preferred solution
Full refund