I have the early care plus plan for which i am paying monthly for services that i am being charged for at the time of service such as the Spaying. Plus they called me up and said my puppy need a tooth pulled at the same time.
Which was ***. That baby tooth would have come out on its own. ( i have consulted another doctor) The incision made on my very small dog was far to large 2" i watched it done on U tube on the same type dog and it was less than a quarter of an inch and closed from the inside. That Doctor was incompetent.
Her reviews stated such as well. My poor puppy was in pain for days and would not eat. Why would you pull a tooth under such a condition. CHARGED ME $334.11 ON TOP OF MY MONTHLY FEE,SUCH A RIP OFF.
The ASPCA does it free for SENIORS. The plan states that the surgery was included. What they did was to tell me that because my dog had thrown up in the past they had to verify that she wasn't pregnant. Xrays and blood work was an extra cost.
DC Puppy,s warned me not to take my pets to Banfield, they were right .
Very Disappointed. I will not recommend your facility to any one.
Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.
Reason of review: Poor customer service.
Monetary Loss: $334.
Preferred solution: Full refund.
Banfield Pet Hospital Pros: I both like and dislike, Dr randy barbe, Dr mallela.
Banfield Pet Hospital Cons: Very displeased, Exploitation of finances, Lied about what tests would show, Overcharged and lied.