How dare you people treat pet owners the way you do...You know there is charitable organizations out there that will assist your customers financially if they cannot afford the services you overcharge for, yet you force a single mother and her daughter to sigh over ownership of their beloved family pet because you selfish money hungry jerks wouldn't allow her to make payments on her bill. Wow, you sure changed your tune when the local media showed up.
All of a sudden you "reconsidered". I hope word spreads about how horrid you people really are.
Although I love the groomer that Petsmart employs, I will not be taking my dogs nor giving that company my money until they disassociate from such a horrid excuse of a veterinarian or as I like to call them, a meat market.