Not resolved
Customer service
Value for money

Took my new adopted dog into this office in lady lake, Fl , wanted her checked out even tho the adoption vet had checked her and I had the papers of her condition. She is old and thought to be blind and deaf.

She was negative of heart worms and started on prevention so I needed a script for that. This vet I seen here gave a very sorry look over! Would not give me the script even with me having report she was negative. She could care less about the dog, all they are interested in is selling you their stupid plans and crap the moment you walk in the door.

I would NEVER go back to this place again. Therefore since they are located in petsmart, they have also lost my business. Very poor management. It’s unbelievable this vet was so unconcerned about my dog.

She had a growth on her back that I pointed out and she said it was nothing, well it is something!

But we have a new vet! Do not waste your time and money at this place.

Reason of review: Bad quality.

Monetary Loss: $100.

Preferred solution: Just want company change.

I didn't like: Entire exam and attitude.

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