Our dog passed away after being with us and Bansfield for 15 years. When we called to cancel our Wellness Plan, we were told we could not cancel due to our contract wasn't up until August. Really?! Because he was an older dog our services used were more than what we actually paid for that year. What about the previous 14 years that we had paid for and the first 8 when we didn't use the plan at all and Bansfield just pocketed the money we sent them.
Also, what is with their comprehensive exams? Why do you need my dog for 6+ hours to look over my dog?
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.