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My pet recently passed away, upon trying to cancel my re-occurring charge I was told that I would have to continue to pay until May 2017. Upon calling in I was told that I had to continue to pay until the services that I had used under their plan were paid off. They...
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Anonymous
Anonymous

I also want to add, each location is different. However, when I did work there I explained the contract in full to every single person.I explained that it is not insurance, th...

Anonymous
Anonymous

First, I am sincerely sorry for your loss.Also, NO I do not work for Banfield. I did for 6yrs but I'm no longer there and haven't been for awhile. If you cancel, you either pa...

1.0
I liked
  • Hospital staff
  • Onsite employees
I didn't like
  • False advertising of services offered
  • Billing after canceling
  • Heartless way i was dealt with when my dog passed away
#932778
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Stay away from Banfield!! They caused my cat Calvin to suffer and die sooner than he should of due to their complete misdiagnosis of him. The fluids I was prescribed to give him at home only made his condition worse and now I have to forever live with the fact that I...
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We adopted a white Pomeranian mixed breed on September 1, 2012. On September 7, 2012, we took Daisy to Banfield in Petsmart for a once-over to assess her overall health and thorough check-up. Daisy was scratching her midsection quite a bit. Without performing a...
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Banfield Pet Hospital
Banfield Pet Hospital

Hi 4DaisyTricks - I hope Daisy is feeling much better! I\'m sorry about your experience at our Largo location. I understand your frustration and am sorry you and Daisy went th...

#355728
Reply to reviews
I wish I read these reviews earlier. I will tell EVERYONE who has a pet this- and I am forwarding a description of my experience to EVERY pet owner I know. I moved to Maryland from another state and was looking for a vet for my 2 doxies. Banfield was quick to offer...
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Anonymous
Vet Tech

I personally work for a Banfield in Florida. But let me tell you this they may have had booked appointments but we always accept walk-ins no matter what you probably just did ...

Banfield Pet Hospital
Banfield Pet Hospital

Xena777xena, based on the details in your post, we believe that you are already in contact with our Client Advocate Team, and we will work on getting a response to you as soon...

This was by far the WORST veterinarian experience we've ever had with our 2 dogs, age 7 and 9. We had visited the Banfield Animal Hospital in Evanston last year and had a great experience, so we just assumed that the Downer's Grove location would be comparable...
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MamaToOKE924
MamaToOKE924

Wow, \"Vet Tech\"...You are quite obviously the one who requires some anger management, seeing as how you are so absurdly offended by a consumer\'s right to post feedback on p...

Anonymous
Vet Tech

How did you know the vet did not have other patients? We do have drop off appointments we do get surgeries and we have more than one (Closet sized room) we fill with other pat...

I took my pom to Banfield in Largo, Maryland for her vaccines only to come home months later to find pups in her crate. Unfortunately, she was not neutered because she was NEVER around any other dogs. When I called Banfield afterwards, they thought it was funny. ...
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Banfield Pet Hospital
Banfield Pet Hospital

Thank you for your feedback and for bringing this to our attention. We apologize that your visit to one of our hospitals has left you feeling this way, we are currently unawa...

Anonymous
tonya

Ms Monie, it is you who is ignorant and unintelligent. If you *just got the dog* it was obviously impregnated when you acquired it. The dogs do not roam freely in back, as you...

Banfield could improve their services. More knowledgeable vets / staff with compassion & maturity. Believe in their customers & animals, do what they say & put up signs that tell people they R being video taped. They need 2 let people B with their pets in appointments...
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Anonymous
james scott

I have been taking my dog to banfield, under the wellness plan for five years and have nothing but praise for the entire organization. My pet has never had a flea and has been...

Banfield Pet Hospital
Banfield Pet Hospital

Thank you for your feedback, we would like the opportunity to speak with you directly so we can gather more information. We apologize if one of our hospitals has left you feel...

Banfield expects there employee to be machines, they want you to work 12 plus hours a day with only a 1 hour brake. And to perform every thing to profection. They do not allow for any mistakes, There were times when I was sick and they knew it, yet they expected me...
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Banfield Pet Hospital
Banfield Pet Hospital

I am sorry you were unhappy with certain aspects of your job at Banfield. While we appreciate your feedback, we are limited in what we can do to address these concerns when s...

I called the hospital because my dog was terribly ill and was having blood in the stool....I was told to take my dog to the emergency room at another hospital because the doctors were at lunch and they had alot of other pets. Excuse me....I thought I paid for service...
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Anonymous
Ms. C

Banfield in Bowie, MD is horrible. I recently learned that most all Banfields are privately owned, as is the case in Bowie, Md. I have a wellness plan that is a ripoff. My d...

Anonymous
Susan D

We have the \'wellness plan\' for Banfield which covers unlimited visits. I called today, March 13, to make an urgent appointment for my dog to be seen. I was told that the fi...

Contact Banfield Pet Hospital

Mailing Address:
Banfield, The Pet Hospital Headquarters Addre
8000 NE Tillamook Street PO Box 13998
Portland, OR 97213
Phone:
(866) 894-7927
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Banfield Pet Hospital treating our new English Bulldog. We were on check up and vaccination updates. Told they were giving Bordetella vaccination. 2hrs later returned and they were hooking her up to an IV of Benadryl, along with an oxygen mask. Next day, head...
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Anonymous
Gus1120

Intranasal Bodatella killed my bulldog. Similar situation as previous comment except my pup was not as fortunate. After 18 hours of oxygen and counter measures (including a ...

Anonymous
DVM

As a Veterinarian who routinely administers intranasal Bordetella vaccines I have to say that in 7 years of practice (so literally thousands of vaccinations)I have never yet h...

#285571
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