State: Texas City: Dallas Clear all filters (25 of 1485 reviews match)
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I have taken my companion to Dr. Morgan in Wylie for several years. I am a physician Assistant and highly educated and she never seems prepared for my questions. Last time I was there I asked one of the dweebs at the desk to print out her medical records which they did...
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Anonymous
Anonymous

If you are highly educated, why would you be *** and use Banfield when there are so many small vet clinic that will give you better services?

Anonymous
Anonymous

IF she is so incompetent, why would you continue to see her for years? I seriously doubt your credibility. Your hateful racist and inflammatory comments suggest there is more...

I liked
  • Front counter staff
I didn't like
  • Doctors
#735499
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Stay away from this Clinic. There Vet Tech's are not certified and will try to draw blood up to 5 times ( abuse). One of the Vet's is brand new out of school, Dr. Nakteboren and is horrible. I have heard numerous complaints about her not know what to do. There is no...
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Anonymous
Anonymous

Uhm you obviously have never attempted to draw blood on a pet before. Especially one who may be aggressive, wiggly, extremely furry etc.Sorry, but trying 5 times is not, in an...

Anonymous
Anonymous

Show how *** you all are! My vet charges half of what Banfield does. She also has more experience than those pathetic vets! Why would I want to pay 100 dollars for vaccination...

1.0
#730944
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I bought a puppy in December and thought the Wellness Plan seemed like a good deal. They talked me into adding the neuter and now fast forward 2 months we decide we're not cut out for a puppy and now have to pay for the neuter we didn't even get! They also nicked me...
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I didn't like
  • Overcharging for services
  • Exploitation of services
#605766
Reply to reviews
Banfield Pet Hospital diagnosed my pet with a Mast Cell Tumor in February 2013. I was told that it would be nearly $800 to remove the "mass" and I was instructed to give my dog 1/2 a Benadryl x2 daily. I was fooled into purchasing their "Wellness Plan" because this...
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#457958
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In February of this year, I took my 10 year old Toy Fox Terrier in for dental cleaning. I also pointed out a small growth on my dog that I was curious about. I had it biopsied and was told that I would be called with the results. Before leaving, I was pressured into...
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Anonymous
Falala

Banfield sends all samples to a lab the same labs other vets in the area use. It sounds unfortunate :( but I wouldn't blame the hospital.

Anonymous
anonym

Hi! Did the other doctor took a sample of that "wart"? I had a dog with mast cell tumor... And he died because we hesitate to do anything about it... His mass looked like a "w...

#437770
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I pay for the Wellness Optimum Plan every month. My dog was vomiting blood and I called Banfield to take my dog in and the bastards told me that they weren't excepting anymore animals for that day. They also gave me several numbers to call , but I would have to...
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Banfield Pet Hospital
Banfield Pet Hospital

Hi Anonymous - I hope your dog is feeling much better! I'm sorry about your experience at our Dallas hospital, and we would like to speak with you directly to gather more info...

Anonymous
Snowbunny

I can understand your frustration but bear in mind that depending on what time you called them they may have been closing for the day or only had 1 dr who was already fully bo...

#371120
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I tried to cancel my renewal with this company a month before the next renewal. They told me I couldn't do it until the renew date. I asked if they could just make a note on my account to not renew. I was told no. So I cancelled that card and got a new one since they...
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Banfield Pet Hospital
Banfield Pet Hospital

Hi Anonymous – I’m sorry that the plan did not meet your expectations. I hear your frustration, and we would like the opportunity to further understand your concerns. I kn...

#350327
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We took my daughter's dog to Banfield hospital today for treatment of a severe skin allergy. Both the Vet and vet tech were rude and unprofessional. The vet was dismissive and not only ignored our questions when we pressed for answers to our questions she was rude...
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Anonymous
Maggie May

@Sad, We did find her a better vet and she is well on her way to recovery... :grin - Thank you so much for your concern and comment! :zzz

Anonymous
Maggie May

I have heard nothing from Banfield other than this response to my original post - and noone at this phone number answers the phone....

#333327
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Do not go to Banfield Pet Hospital. They refuse to medically treat your pet in a timely manner. They gave my pet medication that was toxic to him and almost killed him. Find a veterinarian that is AAHA accredited. You will spend the same amount of money and your pet...
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Banfield Pet Hospital
Banfield Pet Hospital

After reading your feedback, we would like to speak with you directly to get more information. We strive to provide our clients and their pets with high quality medicine and e...

#304140
Reply to reviews
my dog has severe separation anxiety, she also will not allow me to even bathe or use toilet facilities without throwing a severe tantrum complete with leaping as high as the doorjamb. banfield refused to even try to evaluate her and informed me that this is not...
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Anonymous
allie

Hey TCBH, check YOUR attitude (and reading skills while you are at). I was clearly taking the side of the OP in agreeing with her that a behavioral consult should be included ...

Anonymous
tcbh

Check your attitude allie!

#301649
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