My optimum wellness plan upgrade offered First Shield Trio 4 month supply free for both dogs. It caused my 8 year old pit bull to scratch his back on the bark of a tree,and gave him a stench of crabs.
My 1 year old Yorkie poo whimpered in distress and scratched all night long. I woke up the next morning to my poor baby scratching intensely. I called my vet and she advised me to bathe them with the dawn and oatmeal shampoo. They were fine immediately after.
I contacted customer service and spoke with a pascal who told me I could not return product because it had been used and to discard it. I asked if there was anything else they could do, and she offered me a 6 mos pro-worm heart injection prescription and warned because of my dogs sensitivity it may not be the best for them. I declined, and feel like my needs have not been met.
I will not use this product ever again. And pray that everyone be weary of "First Shield Trio".
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.
Monetary Loss: $114.