Signed up for the wellness plan that was portrayed as a savings/insurance plan. My dog got deathly ill a few months later and was euthanized at their clinic.
the rep there said my contract was cancelled and I would owe no further money since my dog was no longer alive. Well each month they take out a payment and say it's their right since we signed up for a year. So if animal is dead, still have to pay for wellness since they say we owe them more money than we have paid thus far.
Beware of this scam. It's much better to simply pay for services as you go along, or just buy insurance through a reputable carrier.
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.
Reason of review: I am continuing to be charged for a wellness plan for my dog which your vet euthanized in March of 2015..
Monetary Loss: $279.
Preferred solution: Let the company propose a solution.
Banfield Pet Hospital Cons: Wellness plan and treatment of pet.