This is the worst possible place you can take your pet. I took my 3 year old boxer there because he had been throwing up for two days.
I was literally the only person in the office and managed to still be there for two hours. When they finally checked me in, they did a $140 blood test and came back in and told me that he had Pancreatitis. The put him on one day of treatment wrote a prescription and told me to go home. The total was $600.
The next day I was told to bring him back in for IV fluid treatments at nine in the morning so I did. Well at about three oclock they called and asked if I wanted medicine in the IV. I was told the previous day that this was included in the $600 payment, well not quiet. She said for another $300...I mean if you have it!!
What does that mean? I said I can't afford that and she replied, Well we'll take him off of the IV's now so you can come and get him. My sister picked him up and they tried to charge me another $89 for him being there for the day. I said NO.
They gave Casper a prescription and we left and filled it. Well this was on Christmas eve. Over the next couple of days I noticed that Casper was getting worse so I took him to another vet. The other vet diagnosed him with Parvo, kept him for three days on IV fluids consistently and he improved by 1000x.
He told me that Banfield should have done a Parvo test because its simply a rectal swab.
Casper was down to his last breath before I took him to the new vet and I had to end up paying him $875. Thank god he didn't make me pay him all up front, he was kind enough to work with me because he knew Banfield had just screwed my *** so now he's going to write everything he needs to for my lawsuit so this doesn't happen to anybody else again!!!
Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.