This complaint is about the Banfiled Animal Hospital in Lake Mary, Florida.
I took my cat to have his teeth cleaned a few months ago. When I picked him up and went to pay the bill it was much more then what they told me it is going to be. Also, I was supposed to get 2 medications which they did not have in stock. I kept checking back with them every 2 days and then a week later... they still did not have the required medications after 2 weeks of the teeth cleaning. The doctor came up with the answer, that I don't even need them. Then why did they prescribe them in the first place? A couple days later a whitish zit looking bump grew on my cat's lip. I took him back to Banfield and after waiting 30 minutes and arguing another 15 minutes they told me that my cat's lip infection has nothing to do with the teeth cleaning they did or with the missing medications. What a huge lie!!! They refunded the cost of the meds, but I still had to pay for this visit which would never happened if they would have done their part correctly! I took my cat to another (recommended by friends) vet where my visit was a dream after all the nightmare with Banfield.
My cat gets this sore on his lip every couple of months since than.
I have doubts about Banfiled's sanitization and pet care practices.
Do not take you pet there!!!
More Review Details
- Product or service
- Teeth Cleaning
- Review category
- Pet Medicine and Veterinary Clinics
You May Also Like
- "I took my yorkie in to have her dental cleaning which is part in the plus active prevention services, was told I had to paid extra for anesthesia which is..."
- "My two legged pitbull was killed by the office politics of Banfield. They not only over charge for their services, which are often provided by the tech instead of the..."
- "We brought our 11 month old English Bulldog in because he was Lethargic and could not keep anything down. They sent us home with medication that he could not..."
- "On 10/11/14, my husband I purchased tickets for Universal Studios from Bluegreen during our third stay at The Fountains resort in Orlando, our fifth stay with Bluegreen. On 10/12/14, we..."
- "My Rains Soft water treatment system is horrible. It doesn't work as advertised. I get dirty water out of my sink taps, toilets showers about 3 - 4..."
- "Do not get sucked into a franchise you cannot manage because of cut throat profits and unfair treatment of dealers. Not only that type of behavior, but also hiding..."
- "OMG why did I not see this website yesterday before I ordered my Sister flowers for her birthday that did not arrive on her day. They arrived 7am this..."
- " I bought a Southern Motion recliner 3 years ago. It is a power recliner, it has been comfortable. The leather is peeling off from the headrest down. There is..."
- "Urine not cleaned from under toilet from previous occupant . DANGEROUSLY dirty room HVAC system filters and systems. *** smear on the BOTTOM SHEET of a supposedly freshly made bed. Room air filters..."