My 12 year old doxie passed away while in their care. I feel it was his time.
When told of his passing, the vet was cold and uncaring. I was not able to hold him one last time or say good bye and tell him how much I loved him. I wanted and paid for his ashes to be returned to me. They were negligent and told the crematorium not to keep them.
I will never let them touch any of my animals ever again.
All they want is the money. I will miss my beloved friend and companion forever.