Colorado Springs, Colorado

My 12 year old doxie passed away while in their care. I feel it was his time.

When told of his passing, the vet was cold and uncaring. I was not able to hold him one last time or say good bye and tell him how much I loved him. I wanted and paid for his ashes to be returned to me. They were negligent and told the crematorium not to keep them.

I will never let them touch any of my animals ever again.

All they want is the money. I will miss my beloved friend and companion forever.

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I'm so sorry..I would be livid.....It's unprofessional at the least....I wonder if you could sue?

Take Care....


I'm so sorry...I would be livid.....that's unprofessional at the least.....I wonder if you could sue??

Take Care...


so sorry for your loss but that is not Banfield, that is facilities across the country and many times the creamatory error. I had that happen to my pup as well and it was at another facility.

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