I used First Shield today on my 29lb puggle. She within 10 minutes starting acting funny.
She became very anxious and winning within 30 minutes. At 45 minutes I bathed her and washed it off! To my shock it burnt her hair the tub was filled to the point the drain clogged. I reported the problem to the vet and to First Shield as well.
Banfield was concerned and helped appropriately. First Shield seemed more concerned with telling me over and over that the EPA passed their product. When I told them there were a lot of complaints about it on the banfield site alone they did not care. Called the EPA too.
To protect our pets report the problem don't just post it here! As far as Banfield I love them! Freya had no ear drums due to improper treatment at our old vet.
She now after months of loving care has both back intact! Thanks!