Like most of you, we got roped in by their "wellness plans" to save some money while still getting good vet care. Or so we thought.
The first incident happend when we brought our cocker spaniel mix in to be spayed. I got a call a few hours after I dropped her off saying that she had, and I quote, "blown up like a blowfish". When we went to go pick her up the "vet" came in to talk to us. She said, and I quote again, "We may have given her too much of a medication and she had a reaction to it. We dont know if she is allergic to the medication itself, or if she was just given too much of it".
Now I know what your thinking- what vet would say something like that?? And I couldnt believe my ears as she was talking.
Next. My pitbull got mange (demodex) and was put on Ivermectin. They wanted more than 30 DOLLLARS for a few oz of the liquid (that i was going to have to come back and buy more of at the same rate). I was later talking to a friend, who told me I could buy 30oz bottles for that, and it would last him forever. (She was the founder of a dog rescue, and had these things on hand) I went to pick a bottle of it up and called the vet to double check that it was the same stuff they were giving me because on the box it said for cattle and swine only, may cause death in dogs. I called them, and they said no, its not the same stuff, and I would have to continue buying the ivermectin from them. A week later, i was taking a foster dog to the vet and asked her about the situation. I was told that Ivermectin is Ivermectin. Its all made for cattle, thats why dogs get such a small amount of it, and I could give my dog the medications that i had gotten from my friend. When I called banfield back later that day, they denied ever telling me that I couldnt give the medication to my dog.
On to the next. I had my pitbull on BLUE dog food, but it was getting to expensive, so I switched him to Royal Canin. I didnt want him to stop getting the fish oil, so i bought him pills. I asked the VA how many mgs to give him and how often. She told me 800-900mgs a week. And thats all she said. Not too long after that, he started having really bad loose stool. So i brought him in, and they didnt find anything. 2 weeks later, he is still having loose stool, and he had started having pain in his ears. So i took him back. Still couldnt find a reason for the loose stool, and they VA that looked at his ears said he was fine, they just needed to be cleaned, so she sent me home with wipes.
The next week, my dog is sitting at my feet whimpering. Kinda like a new puppy would whimper if he wanted out of his kennel at night. Now im not a vet, but he obviously has an ear infection.
I called to make yet another appointment, and double checked the amt of fish oil to be giving him. This time, I was not asked how many mgs were in each pill. All i was told was one pill a week. If its too much, he'll have loose stool.
HMMMMM.... So you mean I have been giving him 3 TIMES THE NEEDED AMOUNT??? AND THATS WHAT HAS BEEN MAKING HIM *** ON HIMSELF ALMOST EVERY NIGHT FOR THE PAST MONTH!!!!????
Idiots. Money grubbing, medication pushing, IDIOTS!
Im getting a layer, and getting out of this contract. Im not suing for money. All I want is to be able to take my animals to a REAL vet. Where problems are fixed the FIRST visit. And ARENT created in the first place by the clinic themselves.
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.