My dog was having a severe skin problem. I wouldn't refill her prescription without an appointment. I took her in and they wouldn't help her without charging me a HUGE amount of money. They wanted to charge me for things she didn't even need.
I had to agree to buy $250 in services in order to get any credit from them. They gave me a prescription that cost me $70.
It only helped for a small amount of time. Then they needed to see her again. This time I had the script written and took it to my local pharmacy which charged me $7 for the same thing. I will never go there again!! My dog is still having a problem.