I had a horrible experience with this hospital, after a recent car accident when their own machine failed to take a temporary debit card after i was told it would. i lost my wallet with all of my id's and credit/ debit cards ect.
I suffer from a traumatic brain injury so after this tragic event my mind went blank this is how i lost my walletI was told they would keep my acct open and they didn't they put collections on my acct but my statement although now paid now reads collections i was hurt in this accident as well as my cat and my car totaled i just think this is a despicable heartless company and what makes matters worst i was on my way to this hospital the morning of this accident when a delivery truck rear ended my car throwing me into the car in front of me. never ever will i recommend this company to anyone they still haven't did anything to help me straighten this out they should make my account read fault of Banfield not me they even told my banker their machine would take my payment instead they made it seem on my statement i was the bad one not them oooh makes my blood boil .
besides they never asked for another form of payment from my banker lousy stinking rotten company to do this after what happen to me. besides being followed out the door by their office manager and told not to come back if i didn't like their policy
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