First of all, I recognize that pet care costs money. That's the reality of it. But there are limits, and Banfield went beyond them.
Over a year ago, I got a 3 month old golden retriever and signed him up for Banfield's Wellness Program subscription. Seemed like a good deal. You get free checkups, which we all know are far more frequent for puppies than adult dogs on average.
What I hadn't counted on is their uncanny ability to find something "wrong" with my dog every time I brought him in! Once our pup got a clean bill of health. "He looks great." They said, but still strongly urged a teeth cleaning ($180) for teeth that are sparkling white. No thanks.
The most ridiculous event was when I brought him in for loose stool problems. They said they would test him for stomach parasites. It would cost $150 and they'd have to board him for a couple hours. Okay, I want my pet to be healthy, right?
After they call to tell me he's ready, I come back, wait 25 minutes for them to finally bring him out, and then inform me that the test results did not turn up any parasites. I'm relieved. But then they tell me that the test isn't 100% accurate, so they recommend anti-parasitic medications (liquid and pills). So I buy those as well, wanting my dog to just feel better. When I ask why they test him if it doesn't even give an accurate answer, they brush it away with words like "standard procedure" and "how it's always done."
His loose stool problems went away with time, but it was well after the meds. Whether the meds helped him or not, paying a total of $210 for meds that usually run for $30 seemed wrong. And that wasn't even including my "free" checkup! Imagine what it would cost for a non-subscriber!
The whole experience gave me the distinct feeling of being ripped off. Banfield preys on your conscience and on your desire to care for your pet.
Do yourself a favor: find a vet you can trust. Do a little research, and you won't have to depend on a corporation for something as important as your pet's health.
Review about: Banfield Pet Hospital Wellness Plan.