I currently have 3 pets on the Banfield Wellness Plan. I had an additional pet, a stray that I took in.
I added him to our plan, an additional $39.95/mo, because I believed that he was going to be a part of our family. We could not keep him, and after 9 months of paying $39.95, I called to cancel the plan. I was informed that their policy had changed and I needed to pay an additional $104 to cancel the plan. So, if your pet dies, you are screwed.
You will owe FULL PRICE for any services you have used during your membership. There have to be better options out there.
Even if there aren't, I'd rather pay full price for vet services than give this company any more money. I will be cancelling the wellness plans for my three other pets ASAP.
Reason of review: Unfair penalty/poor policy.
Monetary Loss: $104.
Banfield Pet Hospital Pros: Doctor kolmar at mayo blvd location.
Banfield Pet Hospital Cons: Paying full price for any services used if you cancel, Ie your pet dies.