I signed up for the wellness plan for my new puppy not realizing what I was really getting into because I had a child and another dog with me at the time while being talked into this plan before my pet was even fully taken care of. This was the main focus by Banfield the whole appointment.
I have called to inform them that my puppy was hit by a car and is now dead and they are still forcing me to pay off the entire balance of their plan. It went from a little over $300 owing from a call to them this week to over $400 plus in conversation with another representative who called me today.
I wish I had never let them *** me into this plan and will NEVER go back to them again.
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.
Reason of review: Bad quality.
Banfield Pet Hospital Cons: Billing after canceling.