I went to Banfield in Albany this evening to get a list of prices that are above what their plan covers since they would not give me the information over the phone. The African-American receptionist had an attitude when I asked her for this information.
I ended leaving the office without what I needed because she was very rude and belittling. I was initially charged $40.00 for an anal gland treatment and had never paid over $15.00 anywhere else. This prompted me to check on prices before signing up for a plan.
Very rude staff and a lot of negative reviews online. I will never bring my dog to this place.
Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.
Reason of review: Pricing issue.