I had been working at Banfield for a little over a year full time. I picked up a part time position on the side to help with the finances.
My practice manager became very upset with the fact that I was going to get another position. She forced me to go part time because I was unable to work weekends any longer at the hospital. When I was forced to part time the practice manager took away health benefits and still had me working full time hours which is a BS. The Company expects the staff to work hard for them but never recive anything in return such as a pay increase or etc.
And to promote their wellness plans but in all reality its all about Quantity and not the quality of care of the pets. Vets are recive bonuses along with the Practice manager every year so of course they are going to upcharge to make themselves more money in the long run.
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Banfield Pet Hospital. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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